How to book
From first email to the first run.
What happens after you get in touch, when money is due, and what we need from you.The process
Five steps.
Dates for the 2027 season are set with each group rather than published as fixed departures, so the first conversation decides the week.
We confirm a week
We check the snowcat, the guides and the lodge against your dates and come back with what is open. The tour is priced on a group of twelve; if you are fewer, we will tell you what that means before you commit.30% deposit holds it
A thirty per cent deposit confirms your place, and it is non-refundable. If we have to cancel for safety or conditions, we may offer alternative arrangements — refunds in that situation are at our discretion. The detail is on the booking conditions page.Balance 60 days out
The remainder is due at least sixty days before the start date. If you book inside sixty days, the full amount is due at confirmation. Around this point we will ask about ability, equipment you need, dietary requirements and single-room requests.Book flights to Pristina
Fly into Pristina International Airport. Send us your arrival and departure times and we will meet you there — transfers both ways are included, run by Wander Balkans, who can also arrange ski hire in Pejë and extra nights before or after the week.
Payment
When money is due.
| When | What | Amount |
|---|---|---|
| At booking | Non-refundable deposit that confirms your place | 30% |
| 60 days before | Final payment, due at least sixty days before the start date. Book inside sixty days and the full amount is due at confirmation | Balance |
| Total | Per person, sharing a double or multi-bed room | €2,250 |
Cancelling more than sixty days before the start date costs you the deposit. Cancelling sixty days or less before the start date is one hundred per cent non-refundable. Cancellations must be in writing. Full detail on the booking conditions page.
What we need from you
Four things, before you arrive.
None of it is complicated, but the last two are genuinely required and we will chase you for them.
- Your arrival and departure flight times, so we can plan the transfers
- Ski ability, and any equipment you need us to arrange
- Dietary requirements — the kitchen caters for them if it knows in advance
- Travel insurance covering off-piste skiing, mountain rescue and helicopter evacuation. Not included, not optional